From San Francisco to the Scottish shores, Midtown Manhattan to Ho Chi Minh City, luxury hotels around the world have counted on Kohler to help welcome global travellers with luxurious environments, gracious hospitality and elevated experiences.
In 2018 the William Inglis Hotel, MGallery by Sofitel – a five-star boutique lodging opened in Sydney, forming part of the new $140m precinct developed by thoroughbred horse sales company William Inglis & Son Ltd and operated by the multinational hotel Group Accor Hotels, called Riverside Stables.
Riverside Stables is set across eight levels and features 144 guest rooms – each personalised to the champion racehorse it is named after – and offers a host of hospitality and leisure facilities. Each room includes artwork of the relevant racehorse and associated winning jockey silks.
Kohler was exclusively selected by design studio Chada to provide bathroom sanitary ware products including tapware, toilets and showering tapware, showcasing the timeless Purist range in stunning PVD Brushed Bronze.
Guests staying at the new property can enjoy world-class hospitality facilities onsite including the all-day dining paddock-to-plate restaurant Newmarket Room, headed up by chef Samuel Bull. The menu focuses on robust food with rural soul but refined elegance – the perfect complement to the Warwick Farm precinct, celebrating racing history and the thoroughbred industry.
There is also a stunning rooftop bar and pool deck atop the hotel lined with cabanas and sun loungers overlooking 300 acres of greenery.
As part of the hotel’s new marketing initiative the William Inglis Hotel, MGallery by Sofitel last week launched a program called “Inspired by Her”, a new hotel initiative designed specifically for women.
Inspired by HER event at William Inglis Hotel, M Gallery by Sofitel
The program will see high quality hairdryers, bathroom lighting, makeup mirrors and other feminine amenities introduced to all bathrooms in MGallery hotels around the Pacific, to meet the needs of travelling women.
MGallery by Sofitel recently worked with a global marketing research company to conduct an in-depth survey to understand guests’ habits and what they want to see and experience in hotels. The survey found that 86 per cent of female travellers wanted a hospitality program designed specifically for them.
Australian international model, photographer and Inspired by Her ambassador, Candice Lake, flew in from London for the event ahead of Sydney Fashion Week, to speak on the Inspired by Her program and why it is so important to cater to the needs of travelling women.
Inspired for Women event at William Inglis Hotel, MGallery by Sofitel in May 2018
Held in the big barn at the new hotel, guests of the intimate lunch were given an insight into Candice’s life as an in-demand photographer and her thoughts on what makes a hotel a great hotel.
“Having those thoughtful extras in a hotel such as great bathroom lighting, quality high powered hairdryers and emergency kits which have items such as stockings, hair ties, nail polish remover and moisturiser turns a good hotel into a great hotel, and one that you want to keep coming back to. It is always a pleasure when I know I am travelling to a destination where there is a MGallery by Sofitel hotel and it has been wonderful learning more about brand.”
Kohler are thrilled to be working with Accor and MGallery to deliver premium bathrooms for hotel projects and initiatives such as these.
Last week, Kohler Australia sponsored and exhibited at the ninth annual Australian Hotel Industry Conference and Exhibition (AHICE), hosted and presented by HM Magazine at the Grand Hyatt, Melbourne.
The largest line-up of global Hoteliers in the nine year history of AHICE descended on Melbourne for the two-day event with more than 800 delegates attending the conference, including industry leaders, investors, consultants, developers, architects, designers and educators.
Boasting the strongest and most comprehensive speaker program ever produced for AHICE, world class industry members and speakers from around the globe joined the line-up to provide an informative and inspirational series of discussions and panels.
Early on the first day, former Starwood CEO, Frits van Paasschen, flew in from New York to give a keynote on the power of disruptors. This was a fascinating session looking at ‘change blindness’ and how a lack of agility and not focusing on potential disruptors can affect our strategic outcome as change in any complex system is inherently unpredictable!
Fritz Dirk Van Paasschen – ex CEO of Starwood Hotels giving his talk on ‘The Power of Disruptors.’
Another major keynote speaker was London-based Professor Toby Walsh (Scientia Professor of Artificial Intelligence at the Department of Computer Science and Engineering, University of New South Wales), talking about how Artificial Intelligence will impact the hotel industry. He said: “AI has the opportunity to make us happier, healthier and wealthier. The smartphone in your pocket has more power than the technology that took us to the moon.”
Other international key note speakers included Michael Issenberg – Chairman and CEO APac – Accor Hotels; Tony Ryan – Managing Director of Global Mergers & Acquisitions, Hotels & Hospitality, JLL and George Nicholas – Global head of hotels, Savills in London.
Tony Ryan – Managing Director of Global Mergers & Acquisitions, Hotels & Hospitality, JLL – speaking on how the hotel industry is currently fragmented.
Over the course of the two days, a number of CEO’s inlcuding TFE Hotels Chief Executive Rachel Argaman and Far East Hospitality CEO Arthur Kiong gave an update on their brands and expansion plans, with a number of hotels in the pipeline for Australia in the near future.
Delegates experienced thought provoking updates and presentations by Tourism Australia Chair and Mantra Chief Executive Bob East; industry updates by organisations including Tourism Accommodation Australia chair Martin Ferguson and Q&A sessions with Travelodge Asia chairman Stephen Burt and Intrust Super Chief Executive Brendan O’Farrell.
With regards to F&B, Time Out Australia Managing Director Michael Rodrigues led a panel discussion on food and beverage issues and trends.
IHG Managing Director Leanne Harwood took to the stage next with HM editor-in-chief James Wilkinson to discuss her new role and ways to develop staff to take on leadership roles. Harwood said that the talent pool for top level jobs is getting smaller and smaller. “Hospitality isn’t just a part-time job, we do have great careers available for you,” she said.
IHG Managing Director Leanne Harwood at AHICE with HM Editor-in-Chief James Wilkinson
Staying on the topic of innovation, B-Hive founder Tammy Marshall delivered an educational presentation on the ‘7 Deadly Sins of Innovation’, and how to embrace them and use them to your advantage. She implored the audience to make sure that the innovations they were implementing were meaningful to their customers. “Don’t just innovate for the sake of innovating,” she said.
The technology discussion continued with tech experts Toby Berger, Revinate; Jeremy Holmes, Elements of Byron and Wayne Taranto, Crown Group in a panel discussion delving into the emerging tech that hoteliers should look into, including digital compendiums and in-room tablets.
Another marketing and social media highlight was PR Maven Kim McKay’s keynote on the business of influence and what hoteliers need to know about influencer marketing. On the topic of targeted social posts, she said: “Consumers are more likely to survive a plane crash than click on a banner ad,” she said. Instead, consumers are looking to honest influencers for recommendations on products and services, she said.
Kim McKay of Click Communications talked about the power of Influencers.
With the sharing economy a hot topic in the industry, the session with Airbnb Country Manager Sam McDonagh inspired heated discussion among delegates before the final Q&S with ex Starwood CEO Frits Dirk van Paasschen returning to the stage.
At the end of the event, a number of exhibitors offered prizes for attendees. The lucky winner of an Exhale Kohler Slide Shower was Kate Quigley from Radisson Hotel Group, pictured with KOHLER’s Rachael Biggs.
Rachael Biggs with shower prize winner Kate Quigley of Radisson Hotel Group
The Kohler display featured some of our top hotel-spec’ed products including the Veil Intelligent Toilet, Hydrorail Showering Systems, Katalyst showers (Exhale, Awaken) and a new tapware range soon to launch.